Link does not open

New Here ,
Feb 09, 2021 Feb 09, 2021

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Hello. I was sent a link to open a project designed on XD, but I can´t open it. The msg says I don´t have permission to open it. How can I solve this issue?

 

Thank you

 

Patrícia

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correct answers 1 Correct Answer

Adobe Employee , Feb 09, 2021 Feb 09, 2021
Hi Patricia,   Thanks for writing us, if it is a private link please make sure you have logged in with the right account (On which link has been shared)  in the browser . if you want to access the link on the account which you are logged in browser you can see "Request access" in the permission window , once owner approves your request you can access the link.   Hope this will help !!   Regards, Rajasekhar

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Adobe Employee ,
Feb 09, 2021 Feb 09, 2021

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Hi Patricia,

 

Thanks for writing us, if it is a private link please make sure you have logged in with the right account (On which link has been shared)  in the browser . if you want to access the link on the account which you are logged in browser you can see "Request access" in the permission window , once owner approves your request you can access the link.

 

Hope this will help !!

 

Regards,

Rajasekhar

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