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I have an xd file locally on my laptop.
- Installed Adobe XD through the creative cloud.
- Trying to open that existing file.
- File gets open.
- Loading bar at the top reach at the end and stuck there only.
- No error message is shown at all anywhere.
- The application gets to hang up and unable to close through the close button, need to force close it by ending the task from the task manager.
- Here is a screenshot where the xd app gets stuck.
Please Help !!!!, If anyone knows the resolution.
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Hi there,
We're so sorry to hear about the trouble. Will it be possible for you to share the file with us for testing? If yes, please add the file to a shared location, like Google Drive or DropBox, and share the link with me by clicking on my name.
Note: While sending the file, please add this discussion link in the subject.
Regards
Rishabh
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