[Mac Bug] Spacebar zooming everytime I clic&drag around the canvas

New Here ,
Jan 23, 2020 Jan 23, 2020

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Hi there, 

I've just updated to the 25.3.12.1 version and there's this new and really anoying bug.

Everytime I hit the spacebar to drag around the canvas from one artboard to another, it continuously zooms in. This happens with any tool selected - zoom, select, shapes, you name it!

Please help!

 

 

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correct answers 1 Correct Answer

Adobe Community Professional , Jan 23, 2020 Jan 23, 2020
A lot of applications and system extensions are known to interfere with modifier keys. You might want to check if you have any of these. The list is long: Chrome being at the top, but also other browsers and their plugins, screen sharing, remote control, mouse enhancers, shortcut apps, banking software, e-mail and maybe others.

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Adobe Community Professional ,
Jan 23, 2020 Jan 23, 2020

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A lot of applications and system extensions are known to interfere with modifier keys. You might want to check if you have any of these. The list is long: Chrome being at the top, but also other browsers and their plugins, screen sharing, remote control, mouse enhancers, shortcut apps, banking software, e-mail and maybe others.

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New Here ,
Jan 27, 2020 Jan 27, 2020

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Hi there, thank you for your answer.

However none of the above is happening. And yes, I checked the modifier keys as you sugested. 

If you look closely there's another post, from a long long time ago, that refers to a similar issue.

https://community.adobe.com/t5/adobe-xd/bug-zoom-move-when-spacebar-pressed/m-p/9157143#M2650

😞

 

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Adobe Community Professional ,
Jan 27, 2020 Jan 27, 2020

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So your system is basic - nothing else running? You have turned off all processes?

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New Here ,
Jan 28, 2020 Jan 28, 2020

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Hi there, I think you're right. There's a process, don't know wich one thou, that is interfering with XD. 

Tried to end some, but honestly, I'm not that system stuff savvy.  

A restart did work for some time, but somewhere along the way between logout last night and login this morning, the 'bug' came back. For some reason this didn'd happen with the previous version of XD. Also worth to mention, I did update the OS version to Catalina. 

I really apreciate your help!

 

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