Open a XD file, pinch zoom on trackpad works fine, open a second XD document and Pinch zoom disables. It also disables pinch zoom / rotate on every other opened app or any app you open after. Must restart computer but issue repeats after opening a second XD file
Sorry to hear about the trouble. Please share a few more details like:
I have the same set up but mine works fine - may be graphics card specific issue?
Well, this mbp has a Radeon Pro 455 2 GB.
Uninstalling the Wacom driver, trackpad responds good on XD. I have always
used the tablet for years with no problem until XD recent updates. All of
my apps work fine using both trackpad and tablet.
This is bug is triggered only by XD using Wacom Intuos tablet. The rest of Adobe apps I use work fine with the wacom driver.
To start, Pinch zoom is enabled on my Mac, and it works on every app (inlcuding Adobe Creative Cloud apps) I use a 2018 Wacom Intuos tablet with the latest driver and the gesture works fine having just ONE XD file opened, but as soon as I open a second XD file the trackpad pinch/ zoom stops working. In fact, it stops working on any other app I have open including Preview, Chrome, Safari, Adobe... all apps in my Macbook Pro. It also disables pinch zoom / rotate gesture. To fix this I must restart the mac. After restart, the trackpad works, until I open 2 XD files...
Thinking that wss problem of the wacom driver, I contacted Wacom support and reinstaled the driver various times according to steps given by them, but nothing, the pinch gesture still freeze opening a second XD file. In fact I did restored a recent backup I made before I updated XD, but nothing yet. Please help.
Thank you for sharing a detailed description. In order to narrow this issue down, I'd request you to uninstall the Wacom Intuos drivers and check if this still happens. We also need some more details from your machine.
Awaiting your response.
Using a Wacom Intous, the Trackpad zoom /pinch not working on XD.