Maksed images on mobile preview not smooth circles when viewed in iphone browser.

Community Beginner ,
Jul 08, 2021 Jul 08, 2021

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I am having an issue with masked images not coming over as smooth circles when viewed on my iphone's browser. The circles are all blocky. They look fine on my macbook's browser, but not my iphone. Any ideas? Solutions?

Connor5D91_0-1625764654531.jpeg

 

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Community Beginner , Jul 09, 2021 Jul 09, 2021
Hi Rishabh! I rectified the issue by remasking the images with new circles. Once I did that the issue went away.  Thank you for your response. Not sure why the initial problem surfaced, but it's fixed now.  Thank you!

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Adobe Employee ,
Jul 09, 2021 Jul 09, 2021

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Hi Connor,

 

Sorry to hear about the trouble. Will it be possible for you to share the link with us so that we can test this on our end? If yes, please click on my name and then share the link through DM. Also, could you confirm if you have tested on different mobile browsers? 

 

Regards

Rishabh

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Community Beginner ,
Jul 09, 2021 Jul 09, 2021

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Hi Rishabh!

 

I rectified the issue by remasking the images with new circles. Once I did that the issue went away.  Thank you for your response. Not sure why the initial problem surfaced, but it's fixed now.  Thank you!

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Adobe Employee ,
Jul 09, 2021 Jul 09, 2021

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Glad to hear that! Feel free to reach out if you need any further assistance.

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