Mis documentos desaparecieron!

New Here ,
Feb 05, 2021 Feb 05, 2021

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Hola! hace unos dias creè un archivo en adobe xd el cual quedó guardado en la nube, ahora no lo encuentro, dice que "no tengo archivos guardados!", donde podria estar? cómo lo puedo buscar? gracias por la ayuda!

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Adobe Employee , Feb 05, 2021 Feb 05, 2021
Hi Natalia,   We are sorry to hear you are unable to find the cloud file you saved in XD. Could you please check here: https://assets.adobe.com/files if you can see the file? Please make sure you're on the latest version of XD. I would also request you to please check if you are logged in with the same account from which you have created the file.   Please let us know if need further assistance. We'd be happy to help.   Thanks, Harshika

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Adobe Employee ,
Feb 05, 2021 Feb 05, 2021

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Hi Natalia,

 

We are sorry to hear you are unable to find the cloud file you saved in XD. Could you please check here: https://assets.adobe.com/files if you can see the file? Please make sure you're on the latest version of XD. I would also request you to please check if you are logged in with the same account from which you have created the file.

 

Please let us know if need further assistance. We'd be happy to help.

 

Thanks,

Harshika

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