Missing Document in Adobe XD i

New Here ,
Nov 06, 2020

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Hi All,

I can't find one of my documents in XD cloud! I have tried the steps given by Adobe guideline, but none worked. The only thing is that I have my document under published section in my Creative Cloud app, but I can not open it in Adobe XD nor can download. Do you have any idea how I can find my file? Or how I can save my published document as XD format? I appreciat your help

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1 Correct Answer

Adobe Employee , Nov 06, 2020
Rishabh_Tiwari Adobe Employee , Nov 06, 2020
Hi Sherry,   Thanks for reaching out. I am afraid, we don't have an option to retrieve a document from the published link however the cloud document does get saved here: https://assets.adobe.com/cloud-documents   Please check this location and let us know if this helps or if you need any further assistance.   Regards Rishabh  

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Adobe Employee ,
Nov 06, 2020

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Hi Sherry,

 

Thanks for reaching out. I am afraid, we don't have an option to retrieve a document from the published link however the cloud document does get saved here: https://assets.adobe.com/cloud-documents

 

Please check this location and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

 

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