Missing Font error in XD version(21.2.12.3).

Jul 30, 2019

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Dear Community

I have an active font in my account (Work Sans - light and medium).
However, when i launch my XD file it shows them as missing when they are in fact active.

How do i resolve this?
Thank you!

The Title was edited by Moderator.

Have you tried uninstalling and re-installing the font?

I just tried with Work Sans, initially medium didn't show up, but when I reinstalled they all appeared.

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Missing Font error in XD version(21.2.12.3).

Jul 30, 2019

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Dear Community

I have an active font in my account (Work Sans - light and medium).
However, when i launch my XD file it shows them as missing when they are in fact active.

How do i resolve this?
Thank you!

The Title was edited by Moderator.

Have you tried uninstalling and re-installing the font?

I just tried with Work Sans, initially medium didn't show up, but when I reinstalled they all appeared.

Views

64

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 30, 2019 0
Jul 30, 2019

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Have you tried uninstalling and re-installing the font?

I just tried with Work Sans, initially medium didn't show up, but when I reinstalled they all appeared.

Likes

Translate

Translate

Report

Report
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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Jul 30, 2019 1
Adobe Employee ,
Jul 31, 2019

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Hi there,

We're sorry to hear you're having trouble using Adobe XD. In addition to what Sjaani has mentioned, I've found a similar post on forums which may help you with the missing fonts error: Enable missing fonts warning Please try the solution mentioned in the post and let us know if that works for you.

Thanks,

Harshika

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Jul 31, 2019 0