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Missing fonts on ios XD mobile app

New Here ,
Apr 15, 2020

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Hello,
I made a website interface on adobe XD for desktop and mobile.
I used Playfair Display and Montserrat fonts. 
Fonts are installed on my desktop and activated on adobe font account.
I am logged on all my XD accounts, desktop (win10) and mobile IOS (iPad Pro12.9 13.4) (iPhone 8 13.3.1).

My problem :
When I preview my layout on a browser, everything is fine.
When I preview my layout on mobiles devices XD app, the first screen is ok. but after one tap to switch to another layout everything is screwed. All the fonts and styles seem to have disappeared and replaced by a system font. The problem occurs on both iPad and iPhone devices.
The prototype is fine on the link preview.

 

Thanks for your feedback.

 

{Renamed By MOD}

Hi Damien,

 

Thanks for reaching out. While previewing on a mobile device, it will only show those fonts which are installed on the device. I'd recommend installing the fonts on the device and check again. For more information on how to install a font, you can refer to this tutorial: https://www.youtube.com/watch?v=bCMLzIpDBXM&feature=youtu.be

 

Regards

Rishabh

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Missing fonts on ios XD mobile app

New Here ,
Apr 15, 2020

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Hello,
I made a website interface on adobe XD for desktop and mobile.
I used Playfair Display and Montserrat fonts. 
Fonts are installed on my desktop and activated on adobe font account.
I am logged on all my XD accounts, desktop (win10) and mobile IOS (iPad Pro12.9 13.4) (iPhone 8 13.3.1).

My problem :
When I preview my layout on a browser, everything is fine.
When I preview my layout on mobiles devices XD app, the first screen is ok. but after one tap to switch to another layout everything is screwed. All the fonts and styles seem to have disappeared and replaced by a system font. The problem occurs on both iPad and iPhone devices.
The prototype is fine on the link preview.

 

Thanks for your feedback.

 

{Renamed By MOD}

Hi Damien,

 

Thanks for reaching out. While previewing on a mobile device, it will only show those fonts which are installed on the device. I'd recommend installing the fonts on the device and check again. For more information on how to install a font, you can refer to this tutorial: https://www.youtube.com/watch?v=bCMLzIpDBXM&feature=youtu.be

 

Regards

Rishabh

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Apr 15, 2020 0
Adobe Employee ,
Apr 15, 2020

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Hi Damien,

 

Thanks for reaching out. While previewing on a mobile device, it will only show those fonts which are installed on the device. I'd recommend installing the fonts on the device and check again. For more information on how to install a font, you can refer to this tutorial: https://www.youtube.com/watch?v=bCMLzIpDBXM&feature=youtu.be

 

Regards

Rishabh

How to install any Adobe Font on a mobile device using the Adobe Creative Cloud app.

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Apr 15, 2020 1
New Here ,
Apr 15, 2020

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I have installed the fonts on the device, everything is ok now!
Thanks a lot,

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Apr 15, 2020 0
Adobe Employee ,
Apr 16, 2020

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Glad to hear you're back on track. Please feel free to reach out to us in the future for any query related to XD. We'd be happy to help.

 

Thanks,

Harshika

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Apr 16, 2020 0
b.dalia LATEST
New Here ,
Oct 09, 2020

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Hi Rishabh, 

what about font uploaded in Adobe Cloud?

 

I uploaded Font Awesome using my CC app on my Mac and i expect to find this font in the entire devices' ecosystem. On my mobile device i cannot find this font on CC App, why?

 

 

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Oct 09, 2020 0
Community Beginner ,
Jul 02, 2020

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...I recognized that the fonts will be shown when you connect your mobile device via USB.

That´s o.k. for testing.

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Jul 02, 2020 1