Multiple documents in same file

New Here ,
Dec 17, 2020 Dec 17, 2020

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Hi, 

 

While saving my file I'm facing an issue where the document is getting saved into multiple files instead of saving on file. 

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correct answers 1 Correct Answer

Adobe Employee , Jan 04, 2021 Jan 04, 2021
I am so sorry for the delay in response, Sakshi. We'll need to test this on a remote session, so please contact us directly using this link: https://helpx.adobe.com/contact.html

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Adobe Employee ,
Dec 17, 2020 Dec 17, 2020

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Hi Sakshi,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD & OS.
  2. Is it happening with a specific file or multiple files?
  3. Is it a cloud file or a local file?
  4. Please share a small video of what exactly is happening.

 

Regards

Rishabh

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Adobe Community Professional ,
Dec 17, 2020 Dec 17, 2020

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Can you give more info and exact details about your workflow

. What kind documents you saved?

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New Here ,
Dec 17, 2020 Dec 17, 2020

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Screenshot (2).png HI, 

Whenever I am saving my one document, so it is saving in different files? like this .

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Adobe Employee ,
Dec 18, 2020 Dec 18, 2020

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Thanks for confirming, Sakshi. Is it happening with a Cloud file or a local file? Also, as per the screenshot, these are recent files so could you please check at the actual save location to see if there are multiple parts of the same file there as well or it's only showing under the recent file?

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New Here ,
Dec 19, 2020 Dec 19, 2020

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HI,

thanks for reverting back, this is the issue m facing right now, I saved my one file n it getting save in multiple files. Screenshot (4).png

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Adobe Employee ,
Jan 04, 2021 Jan 04, 2021

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I am so sorry for the delay in response, Sakshi. We'll need to test this on a remote session, so please contact us directly using this link: https://helpx.adobe.com/contact.html

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