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Não consigo instalar o Adobe XD no Macbook

New Here ,
Mar 19, 2021 Mar 19, 2021

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Olá, amigos! 🙂
Tenho a versão 10.13.6 (17G14042) do meu sistema operacional do MAC e estou tentando baixar o Adobe XD, mas informa que é INCOMPATÍVEL. Meu macbook não atualiza mais, parou no HIGH SIERRA, como eu resolvo isso? 

Hello friends! 🙂
I have version 10.13.6 (17G14042) of my MAC operating system and I'm trying to download Adobe XD, but it says 
INCOMPATIBLE. My macbook doesn't update anymore, it stopped at HIGH SIERRA, how do I solve this?

  

Hudson Santos
Comunicação, Publicidade e Design

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correct answers 1 Correct answer

Adobe Employee , Mar 19, 2021 Mar 19, 2021

Hi Hudson,

 

Thanks for reaching out. I am afraid, the latest version of Adobe XD is compatible with macOS X v10.14 or later. So to install XD, the OS needs to be updated. For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html

 

Regards

Rishabh

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Adobe Employee ,
Mar 19, 2021 Mar 19, 2021

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Hi Hudson,

 

Thanks for reaching out. I am afraid, the latest version of Adobe XD is compatible with macOS X v10.14 or later. So to install XD, the OS needs to be updated. For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html

 

Regards

Rishabh

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New Here ,
Mar 20, 2021 Mar 20, 2021

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I find it absurd not to be able to use previous versions that are supported
by my macbook. I have OSMAC High Sierra, I have no other system. I pay
my pacotte monthly, I am studying UX / UI and I cannot use the
application. Like this?


I find it absurd not to be able to use previous versions that are supported
by my macbook. I have OSMAC High Sierra, I have no other system. I pay my
pacotte monthly, I am studying UX / UI and I cannot use the application. As
well?



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Hudson Santos
Comunicação, Publicidade e Design

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Adobe Employee ,
Apr 05, 2021 Apr 05, 2021

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We understand your frustration and we will make sure to share your feedback with the team.

 

We're sorry for the inconvenience. 

 

Thanks,

Harshika

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