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New update causes Adobe XD to crash on startup... again

Explorer ,
Jun 19, 2019

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This is the 5th time this has happened to me. It seems every update I have to spend an extra 30 min of my work time consulting Adobe about fixing the program. This is starting to get ridiculous as this is the only program this has happened with time and time again. I know i'm not the only one either and I am really trying my best to give this program a chance but like most, I am losing my patience.

The program will just load a blank white screen and then shut down after 10 seconds, same as the previous times... Very very frustrating...

Adobe Community Professional
Correct answer by Ares Hovhannesyan | Adobe Community Professional

I have the same issue. After restarting all works fine. You can reinstall xd.also.

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New update causes Adobe XD to crash on startup... again

Explorer ,
Jun 19, 2019

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This is the 5th time this has happened to me. It seems every update I have to spend an extra 30 min of my work time consulting Adobe about fixing the program. This is starting to get ridiculous as this is the only program this has happened with time and time again. I know i'm not the only one either and I am really trying my best to give this program a chance but like most, I am losing my patience.

The program will just load a blank white screen and then shut down after 10 seconds, same as the previous times... Very very frustrating...

Adobe Community Professional
Correct answer by Ares Hovhannesyan | Adobe Community Professional

I have the same issue. After restarting all works fine. You can reinstall xd.also.

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121

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Jun 19, 2019 0
Adobe Community Professional ,
Jun 19, 2019

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I have the same issue. After restarting all works fine. You can reinstall xd.also.

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Jun 19, 2019 1
Explorer ,
Jun 19, 2019

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I reinstalled XD but that didn't solve the issue. Restarting my computer did actually solve the problem though! I'm glad the solution was quick and easy. Thanks for the help!

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Jun 19, 2019 0