no backups despite it being backed up earlier

New Here ,
Mar 09, 2020

Copy link to clipboard

Copied

I'm new to this so if it's something obvious then i'm sorry but I saved my project to my computer when i logged back on it wasn't there. I checked for my recent backups and in my deleted but it wasn't there either. Around 30 mins earlier I had a crash and when XD opened back up the file had restored to its previous session. So I definitely have a backup/saved version of the file but I can't find it anywhere. 

 

p.s. i've checked app data and creative cloud

TOPICS
Open and save docs

Views

580

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

Adobe Employee , Mar 10, 2020
Preran Adobe Employee , Mar 10, 2020
There isn't an efficient way to recover files saved to your computer. While this may not be the answer you are looking for, I suggest saving to the cloud unless there is a compelling reason to save to your computer.

Likes

Translate

Translate
Jump to answer Jump to answer
Adobe Community Professional ,
Mar 09, 2020

Copy link to clipboard

Copied

Can you go to the menu and Open Recent? Is this where you're saying the file isn't showing up?
Are you on Mac or PC?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jasmine._. AUTHOR LATEST
New Here ,
Mar 11, 2020

Copy link to clipboard

Copied

I’m on Windows and there’s no files in my recent

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Mar 10, 2020

Copy link to clipboard

Copied

There isn't an efficient way to recover files saved to your computer. While this may not be the answer you are looking for, I suggest saving to the cloud unless there is a compelling reason to save to your computer.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more