no backups despite it being backed up earlier

New Here ,
Mar 09, 2020 Mar 09, 2020

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I'm new to this so if it's something obvious then i'm sorry but I saved my project to my computer when i logged back on it wasn't there. I checked for my recent backups and in my deleted but it wasn't there either. Around 30 mins earlier I had a crash and when XD opened back up the file had restored to its previous session. So I definitely have a backup/saved version of the file but I can't find it anywhere. 

 

p.s. i've checked app data and creative cloud

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Open and save docs

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correct answers 1 Correct Answer

Adobe Employee , Mar 10, 2020 Mar 10, 2020
There isn't an efficient way to recover files saved to your computer. While this may not be the answer you are looking for, I suggest saving to the cloud unless there is a compelling reason to save to your computer.

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Adobe Community Professional ,
Mar 09, 2020 Mar 09, 2020

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Can you go to the menu and Open Recent? Is this where you're saying the file isn't showing up?
Are you on Mac or PC?

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New Here ,
Mar 11, 2020 Mar 11, 2020

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I’m on Windows and there’s no files in my recent

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Adobe Employee ,
Mar 10, 2020 Mar 10, 2020

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There isn't an efficient way to recover files saved to your computer. While this may not be the answer you are looking for, I suggest saving to the cloud unless there is a compelling reason to save to your computer.

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