No project preview shows before opening file (BUG)

New Here ,
Apr 15, 2021 Apr 15, 2021

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Hello!

I cannot see what my project looks like before opening an Adobe XD file.

Maarten0D44_0-1618474191822.png

 

I have this problem since I reset my Windows PC with Keeping my files.

To try and solve this issue, I have tried multple things.

 - Reinstall Adobe XD

 - Uninstall Adobe XD -> uninstall Creative Cloud -> install creative cloud -> install adobe XD

 - I also used the Adobe Clean removal tool to remove any Adobe related files before installing again.

 

None of the above solve this issue. Not having this preview of a project is quite bothersome, because I create a lot of project, and I cannot remember them all by name.

 

I have looked for hours for a solution, but I can't seem to find any posts related to this issue.

 

Does anyone have a solution for this?

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correct answers 1 Correct Answer

New Here , Apr 15, 2021 Apr 15, 2021
Well its me again. I can't seem to find the delete button for this post. Anyway, the issue somehow solved itsself now.I did 2 things: - I updated to the newest Adobe XD: XD v 39.0.12 - I actually clicked for the first time on "Your Work" tab in Adobe Creative Cloud, where the preview works for my projects. So I suppose it now has correctly cached these previews for my projects, and it works as well in Adobe XD! I suppose this post can be deleted now, or marked as solved? Kind Regards,Maarten

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New Here ,
Apr 15, 2021 Apr 15, 2021

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Well its me again. I can't seem to find the delete button for this post. Anyway, the issue somehow solved itsself now.

I did 2 things:

 - I updated to the newest Adobe XD: XD v 39.0.12

 - I actually clicked for the first time on "Your Work" tab in Adobe Creative Cloud, where the preview works for my projects. So I suppose it now has correctly cached these previews for my projects, and it works as well in Adobe XD!

 

I suppose this post can be deleted now, or marked as solved?

 

Kind Regards,

Maarten

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