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no tengo aceso a los links publicados en Adobe Xd

New Here ,
Mar 17, 2020

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presento problemas par ver los links a los prototipos publicados en mi cuenta

 

Thank you for sharing the information. However, there was an issue with the prototype links which has been resolved now. May be that is the reason you are back on track. 

 

Please feel free to reach out to us in the future. We will be happy to help.

 

Thanks,

Harshika

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no tengo aceso a los links publicados en Adobe Xd

New Here ,
Mar 17, 2020

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presento problemas par ver los links a los prototipos publicados en mi cuenta

 

Thank you for sharing the information. However, there was an issue with the prototype links which has been resolved now. May be that is the reason you are back on track. 

 

Please feel free to reach out to us in the future. We will be happy to help.

 

Thanks,

Harshika

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Mar 17, 2020 0
Adobe Employee ,
Mar 17, 2020

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Hi Farrens,

 

We are sorry to hear that you're having trouble accessing the XD links. We would like to know a few more details like-

 

  • Is it happening with all the files or with a specific file?
  • Is it happening with all the links or with a specific links?
  • Would you mind telling us the country region you are located in?
  • Have you tried switching to a different network like VPN?

 

Let us know if that heps. We will try our best to help.

 

Thanks,

Harshika

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Mar 17, 2020 0
New Here ,
Mar 25, 2020

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Hola Harshika

 

Actualmente el problema de acceso está solventado, no obstante te comparto algunos la información que solicitas en caso que requieran replicar la falla para hacerle segumiento:

 

1.- Fallo el acceso a todos los links de los archivos publicados en creative cloud (enlaces de adobe XD)

2.- Accedo desde Caracas Venezuela

3.- No utilizo VPN

 

 

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Mar 25, 2020 1
Adobe Employee ,
Mar 25, 2020

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Thank you for sharing the information. However, there was an issue with the prototype links which has been resolved now. May be that is the reason you are back on track. 

 

Please feel free to reach out to us in the future. We will be happy to help.

 

Thanks,

Harshika

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Mar 25, 2020 0