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Objects in Components disappears

New Here ,
Nov 07, 2019

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Hello dear Community,

I have a bit of a problem in my XD file.

My main-file is connected to an Asset-file where I build all my components. 
The component itself has a background picture that is within a mask. There are little text elements outside of the group but with in the component.
Now, when I change or add something in my component in the asset file everything works fine. 
As soon as i go bac to my main-file and refresh my link components, suddenly the background picture dissapears. The component itself has still everything inside of it. The Text, the mask but NOT the picture. 

Here is a video of the problem. Sorry I couldn't upload in any other way.
https://drive.google.com/open?id=1e8qkw3WLu4cdzYeoplpzgLGrIOKEU5IM

If anyone knows why this happens or what I maybe made wrong please feel free to conatct me. My whole Prototype depends on that. 

Thanks a lot to everyone!

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Error, How to, Mobile, Other, Product issue

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Objects in Components disappears

New Here ,
Nov 07, 2019

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Hello dear Community,

I have a bit of a problem in my XD file.

My main-file is connected to an Asset-file where I build all my components. 
The component itself has a background picture that is within a mask. There are little text elements outside of the group but with in the component.
Now, when I change or add something in my component in the asset file everything works fine. 
As soon as i go bac to my main-file and refresh my link components, suddenly the background picture dissapears. The component itself has still everything inside of it. The Text, the mask but NOT the picture. 

Here is a video of the problem. Sorry I couldn't upload in any other way.
https://drive.google.com/open?id=1e8qkw3WLu4cdzYeoplpzgLGrIOKEU5IM

If anyone knows why this happens or what I maybe made wrong please feel free to conatct me. My whole Prototype depends on that. 

Thanks a lot to everyone!

TOPICS
Error, How to, Mobile, Other, Product issue

Views

153

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 07, 2019 2
Adobe Employee ,
Nov 22, 2019

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Hi there,

 

Sorry for the delay in response and thank you for sharing the video. Would you mind copy & paste the linked asset into another file and see if it works? Are you on the latest version of Adobe XD (24.3.22)?

 

We will try our best to help.

 

Thanks,

Harshika

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