Opening master file app freezes-crashes on windows

[Petr Holusa]

Hi,

I think I am going to start a baker carrer with all of those reinstalling apps and I am havingc constant issues with Adobe apps. This another one with 34.3.12:

After making component file and in new I linked assets I can't open the master files and the app always freezes like this, this is how I end up working with up. 

[Petr Holusa]

It also doesn't work in 34.2.12 either.

[Rishabh_Tiwari]

Hi  Petr,

We're so sorry for the delay in response. Could you please confirm if you are still facing the issue on the latest version of XD which is 35.1? If yes, please do a clean install by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Let us know if this helps or if you need any further assistance.

Regards

Rishabh