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[OTHER]-Adobe XD needs a lot of optimization.

Explorer ,
Jan 02, 2020

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I like Adobe XD and use it as my main working tool. But it's just terrible for large projects. We need some serious optimizations for large projects or cross-prototype linking (when pressing a button in Prototype1 will open a page from Prototype2) so we can divide our large projects into smaller parts.

 

As you can see below Adobe XD maxes out my RAM (16GB, 4GB for os and system apps). Also it's not visible here, but Adobe XD blows up pagefile.sys up to 25GB. Also it creates PublishingRepository and SnapshotRepository in AppData system folder which can accumulate more than 30GB.

 

Annotation 2019-12-11 021254.jpgAnnotation 2020-01-02 114254.jpg

 

It takes my Surface Book 2 about 10 minutes to open my project, it takes even longer to save it. I can't use Cloud files, because they automatically save after every change. It becomes a step by step process, when I have to wait several minutes after some action to perform the next one.

 

Also want to mention here, that this prorotype is only for the mobile version of the project. My collegue is creating a desktop version, it's a little bit less demanding, because he is only halfway with it. And I'm not done with mine yet too, but have to decide how to move forward - not only the app itself lags terribly, but the web prototype too, so it became hard for both me and developers to continue working with it.

 

I think I'm not the only one, who uses Adobe XD for some serious large projects, not only for some simple 5-10 screens apps.

Wish you the best in the new year and hope you will continue to enchance and optimize your product.

 

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[OTHER]-Adobe XD needs a lot of optimization.

Explorer ,
Jan 02, 2020

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I like Adobe XD and use it as my main working tool. But it's just terrible for large projects. We need some serious optimizations for large projects or cross-prototype linking (when pressing a button in Prototype1 will open a page from Prototype2) so we can divide our large projects into smaller parts.

 

As you can see below Adobe XD maxes out my RAM (16GB, 4GB for os and system apps). Also it's not visible here, but Adobe XD blows up pagefile.sys up to 25GB. Also it creates PublishingRepository and SnapshotRepository in AppData system folder which can accumulate more than 30GB.

 

Annotation 2019-12-11 021254.jpgAnnotation 2020-01-02 114254.jpg

 

It takes my Surface Book 2 about 10 minutes to open my project, it takes even longer to save it. I can't use Cloud files, because they automatically save after every change. It becomes a step by step process, when I have to wait several minutes after some action to perform the next one.

 

Also want to mention here, that this prorotype is only for the mobile version of the project. My collegue is creating a desktop version, it's a little bit less demanding, because he is only halfway with it. And I'm not done with mine yet too, but have to decide how to move forward - not only the app itself lags terribly, but the web prototype too, so it became hard for both me and developers to continue working with it.

 

I think I'm not the only one, who uses Adobe XD for some serious large projects, not only for some simple 5-10 screens apps.

Wish you the best in the new year and hope you will continue to enchance and optimize your product.

 

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Jan 02, 2020 2
Adobe Employee ,
Jan 02, 2020

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Thank you for the feedback. The team never compromises on performance before releasing an update. Having said that, the issues that you are seeing are probably something that we haven't seen previously, or are unique to your setup. I suggest getting in touch with our support team https://adobe.ly/2WYE62m for further investigation. 

 

Thanks,

Preran

 

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Jan 02, 2020 0
Explorer ,
Jan 02, 2020

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Hi Preran Kumar,

 

I'm sorry, but your link opens this page, where i can only find links to this same forum and some popular support topics. I can't find a way to get in touch with support in any way except here.

Annotation 2020-01-03 011615.jpg


I can assure you that this is not unique to my setup, because everyone has troubles opening this file (580 artboards, don't know how many components and 200MB size). Also my collegue is working on a bit smaller file and has performance issues too (though he has less, because his file is about the half of mine).

 

As I can see it, Adobe XD is just not optimized for large projects and it is a shame.

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Jan 02, 2020 0
Adobe Employee ,
Jan 03, 2020

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Hi Monte,

 

We apologize for the frustration. Would you mind sharing the your Adobe ID, phone number & location with me over a private message along with this file and we will escalate it to the team for further investigation?

What is the OS & XD version of your machine?

 

We will try our best to help.

 

Thanks,

Harshika

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Jan 03, 2020 0
New Here ,
Jan 13, 2020

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Hi Preran,

 

This is not an issolated problem. I am experiecning the exact same issues across multiple computers with high and low end specs. 

 

When I open the file 148MB file it takes 8GB of physical memory and quickly goes up to 20 and more

What is also odd is the file is 148MB on my local system. Same file on the cloud is 885MB. 
 
In the hopes of working around these issues I created a new doc to link components from the source file.

Linking the Assets to the source doc will create a 500MB plus file and using complex  inked Components in from other documents doesn't work.

 

 

To test if this issue is due to my local machine (specs below), I setup a remote Windows desktop with Paperspace with highend specs. Regardless of the machine I am using the program is unusable.

 

MacBook Air

1.7 GHz Dual-Core Intel Core i7

8 GB 1600 MHz DDR3

Intel HD Graphics 5000 1536 MB

 

Or 

 

Windows Remote

RAM: 30 GB
CPUS: 8
HD: 50 GB
GPU: 16 GB

 

 
Any help or tips or optimizing the file would be much appreacited.

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Jan 13, 2020 0
New Here ,
Jan 13, 2020

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Help! My Adobe XD file is stuck. Any action with a component can take upwards of 5 minutes. 

When I open the file it takes 8GB of physical memory and quickly goes up to 20 and more.

 

 

 

Doesn't seem to matter what system I am working on.

MacBook Air

1.7 GHz Dual-Core Intel Core i7

8 GB 1600 MHz DDR3

Intel HD Graphics 5000 1536 MB

 

Or 

 

Windows Remote

RAM: 30 GB
CPUS: 8
HD: 50 GB
GPU: 16 GB
 
File doesn't move. Also, using large linked components in other documents doesn't work.
What is also odd is the file is 148MB on my local system. Same file on the cloud is 885MB. 
 
Any help or tips or optimizing the file would be much appreacited.
 

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Jan 13, 2020 0
New Here ,
Jan 13, 2020

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Hi

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Jan 13, 2020 1
Adobe Employee ,
Jan 13, 2020

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Hi there,

 

We are sorry to hear you are experiencing serious issues with XD and thank you for sharing the hardware information. We would request you to please try deleting all the files from PublishingRepository and before deleting the files make sure that there is no instance of XD running. 

Please send the timestamps of file storage.db which can be found on:

~/Library/Application Support/Adobe.XD/com.adobe.dcx/PublishingRepository/2692d947-974f-4f3b-8265-447ca3aa0297/v0/storage.db.

 

We would also request you to please try clearing the cache as well.

 

Let us know if that helps. We will try our best to help.

 

Thanks,

Harshika

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Jan 13, 2020 0
New Here ,
Jan 13, 2020

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Hi Harshika,

 

Thank you for responding.

 

~/Library/Application Support/Adobe.XD/com.adobe.dcx/PublishingRepository/ 

does not exisit.

 

Screen Shot 2020-01-14 at 7.42.24 AM.png

 

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Jan 13, 2020 0
Adobe Employee ,
Feb 28, 2020

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Sorry for the delay in response. If you're still experiencing this issue. I would suggest getting in touch with our support team using this link: https://helpx.adobe.com/in/contact.html for immediate assistance.

 

Thanks,

Harshika

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Feb 28, 2020 0
New Here ,
Jul 15, 2020

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Dear Harshika,

I am having the same issue but what is more bad, XD crashes and I can't reach the file because file is being corrupted, it happened last week, I contact with support and there is no response days and days. I made all work again and today it happened again and my days, work and time become garbage. I contact with support and again I am waiting. Seriously you need solution for this issue. I am agree with @monterxz Actually I am not filling the file with lots of new contents 95% of content is duplicated layer or same component with different states. File becoming 1,5 - 2 gb easilly plus ram usage being 15 to 20 gb with one active file which has arround 20 artboard. Is it normal?

My device specs are below and still I am having serious issues. Mostly stucking and it is problem but as I informed before loosing file and all work is really very bad and serious problem.

Mac OS Catalina 10.15.5,
MacBook Pro,

2,9 GHz 6 Core Intel Core i9

32 GB 2400 MHz DDR4

Radeon Pro 560X 4 GB

Intel UHD Graphics 630 1536 MB

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Jul 15, 2020 0
Adobe Employee ,
Jul 15, 2020

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Hi Tayger,

 

I arm sorry to hear you are experiencing serious issues with XD. Would you mind sharing the case number with me over a private message that you raised with the support team so that I can check the status of those cases and see on which end its pending?

 

I will try my best to help you.

 

Thanks,

Harshika

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Jul 15, 2020 0