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[Other]-Artboards lose titles in XD.

Community Beginner ,
Feb 12, 2020

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My file seems corrupted. It has artboards with no titles. More than that, the file begins to act buggy as can be seen in the video. I duplicate the artboards and move them. At that point, I cannot deselect the arboards. Changing tools, hitting cancel, etc does nothing. You can also see weird stuff going on (bounds of artboards scaling in a weird way as I zoom). Also yeah, the program did crash just barely while working in this file.

 

I've tried:

Restarting computer

Updating system software

Updating Adobe XD

Duplicating the file

Creating new artboards in a new file and copying/pasting the content to them. The same bugs on this file even carry over to new files when I copy the content.

 

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Crash on mac, Product performance

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[Other]-Artboards lose titles in XD.

Community Beginner ,
Feb 12, 2020

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My file seems corrupted. It has artboards with no titles. More than that, the file begins to act buggy as can be seen in the video. I duplicate the artboards and move them. At that point, I cannot deselect the arboards. Changing tools, hitting cancel, etc does nothing. You can also see weird stuff going on (bounds of artboards scaling in a weird way as I zoom). Also yeah, the program did crash just barely while working in this file.

 

I've tried:

Restarting computer

Updating system software

Updating Adobe XD

Duplicating the file

Creating new artboards in a new file and copying/pasting the content to them. The same bugs on this file even carry over to new files when I copy the content.

 

<The Title was renamed by moderator>

TOPICS
Crash on mac, Product performance

Views

195

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Feb 12, 2020 0
Adobe Community Professional ,
Feb 12, 2020

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Use the Creative Cloud Cleaner Tool to solve installation issues https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Feb 12, 2020 1
Adobe Employee ,
Feb 12, 2020

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Hi Metric,

 

This is definitely quite strange behavior. In addition to what Ares has suggested, have you tried swtiching to a different application whenever this situation happens? Have you tried sign out of XD and sign back in?

 

Let us know if that helps. We will try our best to help.

 

Thanks,

Harshika

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Feb 12, 2020 0