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[Other]-Can't get past welcome screen on small screens in XD.

New Here ,
Mar 14, 2020

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I'm using an Asus Zenbook UX303UB. The total height of the display is smaller than the height needed to show the entire XD welcome screen, you can create a new document only through the bottom part of the window. Any attempt to resize the window ends up with no scroll bar, resizing only the top part of it. Kind of ironic. No option to close the "welcome" announcement. Added screenshots from my bigger display to showcase the issue:

 

This display has enough room for the entire window.This display has enough room for the entire window.

 

This is what it would look like in a small display (no room to drag the window upwards).This is what it would look like in a small display (no room to drag the window upwards).

 

No scroll bar becomes available when resizing the window to fit screen.No scroll bar becomes available when resizing the window to fit screen.

 

<The Title was renamed by moderator>

I understand your frustration. Unfortunately, there is no support for the Asus devices as of now. Please check out Elaine's comment in this uservoice: https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/16602088-asus

 

Hope it helps.

 

Thanks,

Harshika

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Missing feature

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[Other]-Can't get past welcome screen on small screens in XD.

New Here ,
Mar 14, 2020

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I'm using an Asus Zenbook UX303UB. The total height of the display is smaller than the height needed to show the entire XD welcome screen, you can create a new document only through the bottom part of the window. Any attempt to resize the window ends up with no scroll bar, resizing only the top part of it. Kind of ironic. No option to close the "welcome" announcement. Added screenshots from my bigger display to showcase the issue:

 

This display has enough room for the entire window.This display has enough room for the entire window.

 

This is what it would look like in a small display (no room to drag the window upwards).This is what it would look like in a small display (no room to drag the window upwards).

 

No scroll bar becomes available when resizing the window to fit screen.No scroll bar becomes available when resizing the window to fit screen.

 

<The Title was renamed by moderator>

I understand your frustration. Unfortunately, there is no support for the Asus devices as of now. Please check out Elaine's comment in this uservoice: https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/16602088-asus

 

Hope it helps.

 

Thanks,

Harshika

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Missing feature

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Mar 14, 2020 0
Adobe Employee ,
Mar 17, 2020

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Hi Amir,

 

We are sorry for the delay in response. Unfortunately, Asus devices are not supported for XD. I would request you to please submit a feature request here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests so that our engineering team can look into your request.

 

Hope it helps.

 

Thanks,

Harshika

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Mar 17, 2020 0
New Here ,
Mar 22, 2020

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Hi,

 

How would you call the requested feature? And why did you tag this as a lack of support for Asus devices, and not small-screen devices?

 

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Mar 22, 2020 0
Adobe Employee ,
Mar 26, 2020

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I understand your frustration. Unfortunately, there is no support for the Asus devices as of now. Please check out Elaine's comment in this uservoice: https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/16602088-asus

 

Hope it helps.

 

Thanks,

Harshika

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Mar 26, 2020 0