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Password protection of XD documents inactive

Community Beginner ,
Jan 28, 2021 Jan 28, 2021

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Hello,

 

I would like to publish a XD document protected by a password. I can enter a password, but the button to create a link is gray and inactive. 

What can I do? 

 

I selected "development" and "password".

 

Thank you for help. 

 

Kind regards,

Phillip  

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Adobe Employee ,
Jan 28, 2021 Jan 28, 2021

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Hi Phillip,

 

Thanks for reaching out. Please refer to this similar discussion: https://community.adobe.com/t5/adobe-xd/password-protect-option-is-missing-from-sharepane-in-xd-30-v...

 

Feel free to reach out if you have any other questions or issues in the future.

 

Regards

Rishabh

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Community Beginner ,
Jan 28, 2021 Jan 28, 2021

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Hi Rishabh,

 

thanks a lot for the link! I am sorry to say, that my issue is slightly different. 

The button "create link" stays inactive...

 passwort.png

 

Best regards,

Phillip 

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Adobe Employee ,
Jan 28, 2021 Jan 28, 2021

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Hi Phillip,

 

Thanks for sharing the screenshot. Would you mind checking if you meet the minimum password protection as it looks like it says 8 characters? Please try to create a new link and share results with us. I would also suggest you to please make sure you are on the current version of XD (36.2)

 

We will try our best to help.

 

Thanks,

Harshika

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Adobe Employee ,
Jan 31, 2021 Jan 31, 2021

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Thanks for confirming. In addition to what Harshika suggested, please try adding an upper case in the password as that comes under the requirement.

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