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Please tell me the location of 'Adobe XD' font cache.

New Here ,
Jun 01, 2020 Jun 01, 2020

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I am using Adobe Creative Cloud (Adobe CC).

My computer's operating system is Windows 10 Pro (x64).

 

I want to know the font cache location for Adobe XD (v29.2.32).

I installed Open Type Font or True Type Font but Adobe XD doesn't recognize it.

 

Please tell me the location of Font Cache of Adobe XD program.

Thanks a lot! 😄

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Data loss , Known Issue , Missing feature

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correct answers 1 Correct answer

Adobe Employee , Jun 12, 2020 Jun 12, 2020

Hi there,

 

Sorry for the delay in response. We have seen in past that this generally happens if you have accidentally disable the Windows Font Cache Service. Please try to activated the service, and let us know if the fonts came back and if you're able to use in Adobe XD.

 

Thanks,

Harshika

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Community Expert ,
Jun 02, 2020 Jun 02, 2020

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All fonts installed on Windows should be found under C:\Windows\Fonts.

Is it an Adobe Font you're trying to locate? I'm not sure if Activated fonts from their website are installed in the same location.

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New Here ,
Jun 02, 2020 Jun 02, 2020

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It is not an Adobe font, but a font created by another company.

 

The font is installed in C:\Windows\Fonts on my computer, and fonts are well recognized in MS Office and Adobe Photoshop 2020, Illustrator 2020, InDesign 2020.

 

However, the font does not appear only in the Adobe XD program.

The font file format is Open Type Font, True Type Font.

 

Can't you know where Adobe XD's font cache is? 🙂

 

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Adobe Employee ,
Jun 12, 2020 Jun 12, 2020

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Hi there,

 

Sorry for the delay in response. We have seen in past that this generally happens if you have accidentally disable the Windows Font Cache Service. Please try to activated the service, and let us know if the fonts came back and if you're able to use in Adobe XD.

 

Thanks,

Harshika

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