Copy link to clipboard
Copied
Two weeks early, I was working on older version of Adobe xd . Then I decided to update it to the last version .. now most of time I start adobe xd I found that all plugins have been disappeared. But when I open CC I found that all plugins installed
Adobe xd version 41.0.12
Creative Cloud version 5.4.5.550
Hi there,
We're so sorry to hear about the trouble. Could you please check the plugin panel in case if the plugins got disabled somehow https://helpx.adobe.com/xd/help/create-manage-plugins.html? You can also try uninstalling and reinstalling plugins.
If that doesn't work either, please generate system logs using this link: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and upload them to a shared location such as Creative Cloud or Dropbox and share the URL with us so that w
...Copy link to clipboard
Copied
Hi there,
We're so sorry to hear about the trouble. Could you please check the plugin panel in case if the plugins got disabled somehow https://helpx.adobe.com/xd/help/create-manage-plugins.html? You can also try uninstalling and reinstalling plugins.
If that doesn't work either, please generate system logs using this link: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and upload them to a shared location such as Creative Cloud or Dropbox and share the URL with us so that we can investigate the issue?
We will try our best to help.
Regards
Rishabh