Hello, this is quite worrying for me. For the past few weeks, anytime I previewing an artboard in fullscreen mode, it lags a lot in responding to the interactions. Whether its scroll groups, hover effect etc. I'm always up-to-date by the way. I'm on macOS Catalina. Has anyone faced this?
Sorry to hear about the trouble. We can surely test this on our end so could you please share a sample link along with the exact version of XD. We'll try our best to help you with that.
Thanks for getting back to me. The XD version is 22.214.171.124 and CC sync is 126.96.36.199.
Now here's a weird twist. When I create a prototype link and test on the web or when I'm previewing the prototype but not in fullscreen mode, everything works fine. Also, I tried recording my screen to upload here but then it started working fine during the screen record. But then once I stopped the screen recording, the problem came back 🤦:male_sign:.
Thanks for sharing the details. Please update XD to the latest version which is 188.8.131.52 and let us know if it works. If not, please share the link through DM by clicking on my name.
Hi, I have updated my XD to the lastest version but the problem persists regardless. Also, XD keeps crushing. Maybe 1 or 2 times a day.
Hi Adobe team, I am also facing the same issue as mentioned above. XD lags whenever I am in fullscreen preview mode and because of that I am unable to see the micro interactions. How to fix this ?
Sorry to hear about the trouble. Could you please share a few more details like:
Note: While sending DM, please add this discussion link in the subject.
Hello, has it fixed for you? If not, here's what worked for me. I upgraded to macOs bigsur and all of a sudden, everything started working fine. It seems the new update was made for bigsur, becuase even the XD interface changed a little bit when in bigsur.
Will be trying this shortly, thanks for the tip.
Hello, I am using macOS Catalina and the version of my XD is 184.108.40.206 (starter) and CC syn is 220.127.116.11. I am facing the same issue as mentioned by you. Is there any other way of fixing this issue apart from upgrading the system to macOS bigsur?