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Problem in installing add-ons

New Here ,
Jun 16, 2020

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Hello everyone,

Hope all you are doing great. Recently I am having some issues in installing Plugins. When i go to the plugins pannel there shows no intrenet connection whereas i am connected to the internet properly. And browsing nicely on web browser. this problem occured after i installed a new version of windows(version-1905). I used this version before but there was no issue in installing plugins.

Seeking experts help.xd issue.PNG

Thanks for taking time to help me out.
My problem is solved out now. I just had to connect to adobe creative
clouds.
after connecting to ACC all the add-ons started to show up.
TOPICS
Crash on windows, Plug-ins

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Problem in installing add-ons

New Here ,
Jun 16, 2020

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Hello everyone,

Hope all you are doing great. Recently I am having some issues in installing Plugins. When i go to the plugins pannel there shows no intrenet connection whereas i am connected to the internet properly. And browsing nicely on web browser. this problem occured after i installed a new version of windows(version-1905). I used this version before but there was no issue in installing plugins.

Seeking experts help.xd issue.PNG

Thanks for taking time to help me out.
My problem is solved out now. I just had to connect to adobe creative
clouds.
after connecting to ACC all the add-ons started to show up.
TOPICS
Crash on windows, Plug-ins

Views

162

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 16, 2020 0
Adobe Employee ,
Jun 17, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please try the suggestion shared on these discussions:

 

https://community.adobe.com/t5/adobe-xd/extensibility-while-installing-plugin-in-xd-it-gives-error-q...

 

https://community.adobe.com/t5/adobe-xd/connect-to-internet-to-browse-plugins-in-xd/m-p/10778496?pag...

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Jun 17, 2020 0
New Here ,
Jun 20, 2020

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Thanks for taking time to help me out.
My problem is solved out now. I just had to connect to adobe creative
clouds.
after connecting to ACC all the add-ons started to show up.

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Jun 20, 2020 1
italosan LATEST
Adobe Community Professional ,
Jun 21, 2020

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We are happy that your probelama has been resolved. If you need help in the future, contact us 🙂

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Jun 21, 2020 0