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Problem in working on cloud document with team

New Here ,
Dec 03, 2020 Dec 03, 2020

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Hi,

 

Unable to work in Cloud Document, can't create save and download xd files on the creative cloud desktop app or web, 

In the time working, file continues display saving in the cloud, 

Crash on multiple times.

TOPICS
Crash on windows , Data loss , Open and save docs , Product performance , Share or publish

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correct answers 1 Correct answer

Adobe Employee , Dec 03, 2020 Dec 03, 2020

Hi Manoj,

 

Sorry to hear about the trouble. Could you please try the suggestions shared here: https://helpx.adobe.com/tw/xd/kb/fix-issues-with-xd-cloud-documents.ug.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Adobe Employee ,
Dec 03, 2020 Dec 03, 2020

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Hi Manoj,

 

Sorry to hear about the trouble. Could you please try the suggestions shared here: https://helpx.adobe.com/tw/xd/kb/fix-issues-with-xd-cloud-documents.ug.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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