Problem in working on cloud document with team

New Here ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

Hi,

 

Unable to work in Cloud Document, can't create save and download xd files on the creative cloud desktop app or web, 

In the time working, file continues display saving in the cloud, 

Crash on multiple times.

TOPICS
Crash on windows, Data loss, Open and save docs, Product performance, Share or publish

Views

124

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Employee , Dec 03, 2020 Dec 03, 2020
Hi Manoj,   Sorry to hear about the trouble. Could you please try the suggestions shared here: https://helpx.adobe.com/tw/xd/kb/fix-issues-with-xd-cloud-documents.ug.html   Let us know if this helps or if you need any further assistance.   Regards Rishabh

Likes

translate

Translate

Translate
Adobe Employee ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

Hi Manoj,

 

Sorry to hear about the trouble. Could you please try the suggestions shared here: https://helpx.adobe.com/tw/xd/kb/fix-issues-with-xd-cloud-documents.ug.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines