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Problem with add-ons

New Here ,
Jul 01, 2019

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Hello everyone, I have a free license of Adobe XD, for a personal order, and I would like to export to an HTML, I found the add-on but i can not see, therefore I can not download the add-ons.

Below I show you the problem, how can I solve it?

8SmDakN.png

Hi Ms Verma, my system is following:

- Windows 10 1903 x64

- CPU AMD FX-6100

- GPU Radeon RX 560 4GB

- RAM Kingston DDR3 16GB 1800Mhz

- Adobe XD v20.1.12.4

- Browser Chrome v75.0.3770.100

I can not see any plugin to install, I log in in website and applications.

PD: Solver with login and restart app, done! Thank!

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Problem with add-ons

New Here ,
Jul 01, 2019

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Hello everyone, I have a free license of Adobe XD, for a personal order, and I would like to export to an HTML, I found the add-on but i can not see, therefore I can not download the add-ons.

Below I show you the problem, how can I solve it?

8SmDakN.png

Hi Ms Verma, my system is following:

- Windows 10 1903 x64

- CPU AMD FX-6100

- GPU Radeon RX 560 4GB

- RAM Kingston DDR3 16GB 1800Mhz

- Adobe XD v20.1.12.4

- Browser Chrome v75.0.3770.100

I can not see any plugin to install, I log in in website and applications.

PD: Solver with login and restart app, done! Thank!

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115

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 01, 2019 0
Adobe Employee ,
Jul 01, 2019

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Hi Skylär,

Sorry to hear that you're having trouble using plugins in Adobe XD. A few more details would be super helpful like:

  • What is the OS and XD version you're using?
  • Is it happening with all the plugins or with just one plugin?
  • What is the name of the plugin that you're trying to download?

Please check out this article Issues installing XD plugins and let us know if that works for you.

Awaiting your response.

Thanks,

Harshika

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Jul 01, 2019 0
New Here ,
Jul 01, 2019

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Hi Ms Verma, my system is following:

- Windows 10 1903 x64

- CPU AMD FX-6100

- GPU Radeon RX 560 4GB

- RAM Kingston DDR3 16GB 1800Mhz

- Adobe XD v20.1.12.4

- Browser Chrome v75.0.3770.100

I can not see any plugin to install, I log in in website and applications.

PD: Solver with login and restart app, done! Thank!

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Jul 01, 2019 2
Adobe Employee ,
Jul 01, 2019

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Thank you for sharing the information. I'm glad that you're back on track. Please feel free to reach out in future for any query related to Adobe XD. We'd be happy to help.

Thanks,

Harshika

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