Problem with XD's color selection panel in Windows 10

New Here ,
May 18, 2020 May 18, 2020

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Look at the color panel, a weird gradient while selecting colorsLook at the color panel, a weird gradient while selecting colors

This is what exactly I am telling about
I can't select the proper colour from the colour selection panel and it is showing some weird gradient kind of thing
I talked to the customer support and they told me that it is a bug and they will be reaching me soon by no contact from there side as well.
Please help

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Crash on windows, Design, Preview, Product performance

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correct answers 1 Correct Answer

Adobe Employee , May 19, 2020 May 19, 2020
Hi Neel, Sorry to hear you are having trouble with color selection in XD. It looks like you are facing the similar problem mentioned here: https://community.adobe.com/t5/adobe-xd/panel-color-picker-picks-up-the-light-color-in-adobe-xd/td-p/10729788?page=1 Please try the suggestion mentioned and let us know if that helps. Thanks, Harshika

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Adobe Employee ,
May 19, 2020 May 19, 2020

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Hi Neel,

 

Sorry to hear you are having trouble with color selection in XD. It looks like you are facing the similar problem mentioned here: https://community.adobe.com/t5/adobe-xd/panel-color-picker-picks-up-the-light-color-in-adobe-xd/td-p... Please try the suggestion mentioned and let us know if that helps.

 

Thanks,

Harshika

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