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problems with co-editing.

New Here ,
Aug 27, 2020

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guys, PLEASE, FIX THIS BUG IN CO-EDITING. I have no peace with xd anymore. EVERYTIME, no matter what my team do, the xd closes, didnt save our work, etc etc. And you can say "Oh okay but just open the xd again" NO, WE CANT BECAUSE IT NEVER HAPPENS, NEVER OPENS!!!!!! We reinstall the app, we restart our computer, we PRAY FOR GOD, but nothing helps.

 

Please, fix this!!!!! 😞

Hi there,

 

We apologize for the frustrating experience. As Ares asked to try the clean installation, we would like to know few details so that we can investigate on your issue-

 

 

We will try our best to help.

 

Thanks,

Harshika

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problems with co-editing.

New Here ,
Aug 27, 2020

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guys, PLEASE, FIX THIS BUG IN CO-EDITING. I have no peace with xd anymore. EVERYTIME, no matter what my team do, the xd closes, didnt save our work, etc etc. And you can say "Oh okay but just open the xd again" NO, WE CANT BECAUSE IT NEVER HAPPENS, NEVER OPENS!!!!!! We reinstall the app, we restart our computer, we PRAY FOR GOD, but nothing helps.

 

Please, fix this!!!!! 😞

Hi there,

 

We apologize for the frustrating experience. As Ares asked to try the clean installation, we would like to know few details so that we can investigate on your issue-

 

 

We will try our best to help.

 

Thanks,

Harshika

Views

44

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Aug 27, 2020 0
Adobe Community Professional ,
Aug 28, 2020

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If it possible please use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Aug 28, 2020 1
Adobe Employee ,
Aug 28, 2020

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Hi there,

 

We apologize for the frustrating experience. As Ares asked to try the clean installation, we would like to know few details so that we can investigate on your issue-

 

 

We will try our best to help.

 

Thanks,

Harshika

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Aug 28, 2020 0