Problems with "rights and ownership" of Library file - cannot update

New Here ,
Feb 26, 2021 Feb 26, 2021

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I have a strange issue regarding a shared library file. I am the owner of the XD file, and untill recent no issue with sharing the Library when needed. Now I get inactive buttons for share and update, with error message: You don´t have edit access to the library published from this document. Ask the owner to give you edit access.

Help? - I am the owner of the file. Why will it not update?
Tried to logg off and on again, restarting XD, updating to latest version etc etc. Still no luck.

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correct answers 1 Correct Answer

Adobe Employee , Mar 04, 2021 Mar 04, 2021
Hi there, Sorry to hear about the trouble. Please ensure that you are signed in with the correct Adobe ID using which the document was created. If that's not the case, we'll need to check this on a live session, so please contact us using this link: https://helpx.adobe.com/contact.html Regards Rishabh

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Adobe Community Professional ,
Feb 26, 2021 Feb 26, 2021

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After what action you catch this restriction? Did you remember?

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New Here ,
Mar 02, 2021 Mar 02, 2021

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No cannot recall what action we did. 

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Adobe Employee ,
Mar 04, 2021 Mar 04, 2021

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Hi there,

 

Sorry to hear about the trouble. Please ensure that you are signed in with the correct Adobe ID using which the document was created. If that's not the case, we'll need to check this on a live session, so please contact us using this link: https://helpx.adobe.com/contact.html

 

Regards

Rishabh

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