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product language not changing when installing XD

New Here ,
Mar 05, 2019

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Hi, after cc 2019, even when changing the app language on Creative Cloud preferences, my new installed apps keeps coming in a different language, anybody else with this issue? thanks!

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product language not changing when installing XD

New Here ,
Mar 05, 2019

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Hi, after cc 2019, even when changing the app language on Creative Cloud preferences, my new installed apps keeps coming in a different language, anybody else with this issue? thanks!

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Adobe Employee ,
Mar 08, 2019

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Hi,

If you want to apply the language change to an app that you have already installed on your computer, change the language preference, and then uninstall and reinstall the app. You can do this easily in the Creative Cloud desktop app.

Please see- Change the language setting of your Creative Cloud apps

Hope that helps!

Regards,

Chandni

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New Here ,
Mar 08, 2019

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It used to work on this method, but this time, i'm uninstalling/reinstalling Adobe XD and the language won't change, i've tried rebooting, uninstalling creative cloud itself and reinstalling, but nothing seems to work.

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Adobe Employee ,
Mar 08, 2019

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Hi Ricardo,

Sorry to hear about your difficulties. Is the issue only occurring with XD?

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New Here ,
Mar 11, 2019

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Yes, only with XD

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Adobe Employee ,
Mar 11, 2019

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New Here ,
Mar 12, 2019

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It didn't used to require this but it worked for me, thanks!

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