Program unable to open cloud document

[GhadeerEssa]

Program unable to open cloud document and show this message.

Something went wrong.

Please restart the app and try again 

I tried to restart the program several times and update XD version and cloud and the problem still exist. 

[HARSHIKA_VERMA]

Duplicate post here: https://community.adobe.com/t5/adobe-xd/crash-load-error-something-went-wrong-while-opening-the-clou....

I will follow up with you on the above mentioned post.

Thanks,

Harshika