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Program unable to open cloud document

New Here ,
Mar 25, 2020

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Program unable to open cloud document and show this message.

 

Something went wrong.

Please restart the app and try again 

 

I tried to restart the program several times and update XD version and cloud and the problem still exist. 

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Program unable to open cloud document

New Here ,
Mar 25, 2020

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Program unable to open cloud document and show this message.

 

Something went wrong.

Please restart the app and try again 

 

I tried to restart the program several times and update XD version and cloud and the problem still exist. 

Views

25

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Adobe Employee ,
Mar 25, 2020

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Duplicate post here: https://community.adobe.com/t5/adobe-xd/crash-load-error-something-went-wrong-while-opening-the-clou....

 

I will follow up with you on the above mentioned post.

 

Thanks,

Harshika

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