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Prototype - clicking anywhere goes back to previous screen

Community Beginner ,
Aug 10, 2020

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Hi - I am new to Xd. I have made a protoype, and am in the middle of testing it. Testers are getting frustrated because the whole app screen appears to be hotlinked to the previous screen if they don't click on an actual assigned hotlink area. What am I doing wrong or how do I stop this? It is causing all kinds of confusion.... - Many thanks, Andrea

Hi There,

Thank you for sharing screenshot. 

Please remove the previous screen wiring, which is taking to previous artboard.

Please have a look on screenshot.

Untitled.png

Hope it will help.

 

Thanks,

Vertika Gupta

Adobe XD

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Prototype - clicking anywhere goes back to previous screen

Community Beginner ,
Aug 10, 2020

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Hi - I am new to Xd. I have made a protoype, and am in the middle of testing it. Testers are getting frustrated because the whole app screen appears to be hotlinked to the previous screen if they don't click on an actual assigned hotlink area. What am I doing wrong or how do I stop this? It is causing all kinds of confusion.... - Many thanks, Andrea

Hi There,

Thank you for sharing screenshot. 

Please remove the previous screen wiring, which is taking to previous artboard.

Please have a look on screenshot.

Untitled.png

Hope it will help.

 

Thanks,

Vertika Gupta

Adobe XD

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Aug 10, 2020 0
Community Beginner ,
Aug 10, 2020

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I have checked and double checked there isn't some kind of hidden interaction deep withinin the components/layers, but I am not finding anything. I feel like I am missing something!

 

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Aug 10, 2020 0
Adobe Employee ,
Aug 10, 2020

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Hi there,

 

Welcome to the Adobe XD Community!

 

Thanks for using Adobe XD. I am not quite of sure the kind of interactions you made in your prototype. I would suggest checking this article: https://helpx.adobe.com/in/xd/help/create-prototypes.html#wire-up on how to link the artboard.

 

If that doesn't help, please share the screenshot of all the interactions in prototype mode. Once you select everything on the canvas in prototype mode it will show all the interactions.

 

I will try my best to help.

 

Thanks,

Harshika

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Aug 10, 2020 0
Community Beginner ,
Aug 10, 2020

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Thank you Harshika for the reply. I will share a screen shot. The easiest example: tallest screen - "TSM Home" always hotlinks back to "Loading" screen, no matter where you click (unless on a hotlink).Screen Shot 2020-08-10 at 5.32.32 PM.png

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Aug 10, 2020 1
Adobe Employee ,
Aug 11, 2020

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Hi There,

Thank you for sharing screenshot. 

Please remove the previous screen wiring, which is taking to previous artboard.

Please have a look on screenshot.

Untitled.png

Hope it will help.

 

Thanks,

Vertika Gupta

Adobe XD

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Aug 11, 2020 1
Community Beginner ,
Aug 11, 2020

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Thank you so much! That appears to have fixed the problem. It was driving me crazy!

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Aug 11, 2020 0
Adobe Employee ,
Aug 11, 2020

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Welcome.

Happy Designing!!

 

-Vertika Gupta

 

 

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Aug 11, 2020 1
Adobe Employee ,
Aug 12, 2020

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Glad to hear the issue has been resolved and thanks for sharing the screenshot that really helped us in finding the problem.

 

Thanks Vertika for helping us on this post. You're awesome. 🙂

 

Regards,

Harshika

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Aug 12, 2020 0