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Prototype created for User Testing with ShareLink is not working properly on mobile browsers?

New Here ,
Jun 21, 2020

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Hello everyone,

 

I tried to create the share link for all options (design review, presentation, user testing, custom) but in the prototype version shown in web browsers, the tap and hover triggers are not working.. On Desktop (Windows 10) there is no problem with Explorer or Chrome.

Do you  know how can i solve this problem?

 

Thank you. 

Adobe Community Professional
Correct answer by Spas K. | Adobe Community Professional

Hover triggers naturally don't work if you're using a phone. How would you hover on a mobile device?

If you open the mobile prototype on a PC, they should work though.

Maybe you can share the prototype link or the file, so we can see what's going on.

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Product performance, Share or publish

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Prototype created for User Testing with ShareLink is not working properly on mobile browsers?

New Here ,
Jun 21, 2020

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Hello everyone,

 

I tried to create the share link for all options (design review, presentation, user testing, custom) but in the prototype version shown in web browsers, the tap and hover triggers are not working.. On Desktop (Windows 10) there is no problem with Explorer or Chrome.

Do you  know how can i solve this problem?

 

Thank you. 

Adobe Community Professional
Correct answer by Spas K. | Adobe Community Professional

Hover triggers naturally don't work if you're using a phone. How would you hover on a mobile device?

If you open the mobile prototype on a PC, they should work though.

Maybe you can share the prototype link or the file, so we can see what's going on.

TOPICS
Product performance, Share or publish

Views

55

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Translate

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Jun 21, 2020 0
Adobe Community Professional ,
Jun 21, 2020

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Hover triggers naturally don't work if you're using a phone. How would you hover on a mobile device?

If you open the mobile prototype on a PC, they should work though.

Maybe you can share the prototype link or the file, so we can see what's going on.

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Jun 21, 2020 1
Adobe Employee ,
Jul 06, 2020

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Hi there,

 

I would like to follow up on your issue. Would you mind confirming if your issue has been resolved or if you need further assistance on the issue?

 

We are here to help.

 

Thanks,

Harshika

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Jul 06, 2020 0