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Prototype displaying badly in different browsers but only in my computer

New Here ,
Mar 05, 2020

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Hello,
Since 1 week ago more or less, some of the prototypes I open using my computer through different browsers are shown badly: backgrounds full of dots or empty, missing layers, etc...

 

I have tried to open it with Chrome and Firefox and the problem remains.

I have tried to open it in another computers and, in that case, the prototypes work without any problem.

 

I have updated Adobe XD and browsers in my computer (Windows 10), and the problem remains.

I have tried to generate again the prototypes, but the problem remains.

 

Any idea?

 

Thank you!

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Crash on windows, Preview, Prototyping, Share or publish

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Prototype displaying badly in different browsers but only in my computer

New Here ,
Mar 05, 2020

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Hello,
Since 1 week ago more or less, some of the prototypes I open using my computer through different browsers are shown badly: backgrounds full of dots or empty, missing layers, etc...

 

I have tried to open it with Chrome and Firefox and the problem remains.

I have tried to open it in another computers and, in that case, the prototypes work without any problem.

 

I have updated Adobe XD and browsers in my computer (Windows 10), and the problem remains.

I have tried to generate again the prototypes, but the problem remains.

 

Any idea?

 

Thank you!

Topics

Crash on windows, Preview, Prototyping, Share or publish

Views

449

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Mar 05, 2020

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Ok. Now we have noticed that this just happens at certain resolutions (big ones) as 1920.

 

Any clue?

 

Thank you!

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Adobe Employee ,
May 24, 2020

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Hi Patricia,

 

Sorry for the delay in response, Would you mind sharing the screen resolution and Scaling % on which you're facing issues with the prototype? 

 

Thanks,

Atul_Saini

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