Prototype loads half way down page

Nov 27, 2020

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Hi 

 

I have come across this a few times now and is a little embarrassing in user testing that a user is clicking around the prototype and for no reason, the page will load partway down the page or some times at the bottom. I have tried clearing cookies after each session but this doesn't seem to help

 

Is this a known bug, am I doing something wrong??

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Prototype loads half way down page

Nov 27, 2020

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Hi 

 

I have come across this a few times now and is a little embarrassing in user testing that a user is clicking around the prototype and for no reason, the page will load partway down the page or some times at the bottom. I have tried clearing cookies after each session but this doesn't seem to help

 

Is this a known bug, am I doing something wrong??

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Nov 27, 2020 0
Adobe Employee ,
Nov 27, 2020

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Hi Laura,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening with a specific file or multiple files?
  3. Is it happening with multiple browsers?
  4. Will it be possible for you to share a sample file?

 

Regards

Rishabh

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Nov 27, 2020 0
Nov 30, 2020

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Hi Rishabh,

 

1. I'm on the latest version of XD 35.1.12

2. Seems to happen on all my prototypes 

3. Happening in Chrome and Firefox

4. Is it possible to send the file privately?

 

Many Thanks

 

Laura

 

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Nov 30, 2020 0
Dec 07, 2020

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Hi I haven't heard back on this 

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Dec 07, 2020 0