Prototyping and my computer freezes

[LAILA S5FCB]

At the time of prototyping the program freezes and does not let me do anything. 
That didn't happen to me before, I don't know what it will be.

[TROUBLE007]

I think you to do forced quit
And do it again
Sometimes it happens because it takes time to store in cloud
Ok

[Lars5FCD]

I've got the same issue since today. Design mode works fine, but when I try to link artboards it freezes and I have to force quit. Restarting XD or my PC doesn't help. Please fix!

[Chethan Girish]

Hi There,

Thanks for reaching out and sorry to hear that you're having trouble while using prototyping in XD. we already have a bug logged for the issue, the team is working on it and a fix is underway. I You should be able to see this issue resolved in the upcoming releases. please download the latest version of XD and enjoy the new features. 

Also could you please share few more details like:

1. The version of XD.
2. Is this happening on a specific file or multiple files? If file-specific, Is it possible to share the file with us.
3. Also Is it possible to share a video recording of the Issue so it will be useful to reproduce the issue from our end.

Please feel free to update this discussion in case you need further assistance and we will be happy to help.

We are sorry for the inconvenience.

Thanks,

Chethan

[alexhuntly]

I'm experiencing the same issue. In Protoype mode, after choosing which artboards I want to link, XD freezes for a few seconds before linking the artboards. After linking ~4 artboards, XD stops responding and I have to force quit.

• XD Version: 40.0.22
• I'm experiencing this issue on multiple files
• I have uploaded a recording of this issue (also a link here: https://www.dropbox.com/sh/gxuqfhkg2211wp3/AAChIj83ih5_6eOrK570XAyza?dl=0)
• I've also attached a spec window of the Mac I'm using

[Chethan Girish]

Hi Alexhuntly,

Thanks for reaching out and sorry to hear that you're having trouble while using prototyping in XD. we already have a bug logged for the issue, the team is working on it and a fix is underway. You should be able to see this issue resolved in the upcoming releases and I will keep you updated about this Issue. please download the latest version of XD and enjoy the new features.

Please feel free to update this discussion in case you need further assistance and we will be happy to help.

We are sorry for the inconvenience.

Thanks,

Chethan G