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Prototyping not working - May 2020 Adobe XD

New Here ,
May 23, 2020

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Hi,

 

Prototyping is currently not working for me. I can't connect the link to other artboards. I can't even make my main artboard the homepage.

Does anyone know why this is happening? If so, how do I fix it?

 

I currently have macOS Mojave and the latest update of Adobe XD (29.0.32.13).

 

 

Hi Anika,

 

Sorry to hear about the trouble. That's a strange behaviour with XD, could you please confirm if it's happening with a specific file or multiple files? Also, I'd request, if you can sign out of Adobe XD and Adobe CC Desktop app and then close all Adobe related process from Activity monitor and then check again after signing in back on Adobe CC app and launching Adobe XD from there.

 

Regards

Rishabh

TOPICS
How to, Missing feature, Product performance, Prototyping

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Prototyping not working - May 2020 Adobe XD

New Here ,
May 23, 2020

Copy link to clipboard

Copied

Hi,

 

Prototyping is currently not working for me. I can't connect the link to other artboards. I can't even make my main artboard the homepage.

Does anyone know why this is happening? If so, how do I fix it?

 

I currently have macOS Mojave and the latest update of Adobe XD (29.0.32.13).

 

 

Hi Anika,

 

Sorry to hear about the trouble. That's a strange behaviour with XD, could you please confirm if it's happening with a specific file or multiple files? Also, I'd request, if you can sign out of Adobe XD and Adobe CC Desktop app and then close all Adobe related process from Activity monitor and then check again after signing in back on Adobe CC app and launching Adobe XD from there.

 

Regards

Rishabh

TOPICS
How to, Missing feature, Product performance, Prototyping

Views

415

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 23, 2020 0
Adobe Employee ,
May 25, 2020

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Hi Anika,

 

Sorry to hear about the trouble. That's a strange behaviour with XD, could you please confirm if it's happening with a specific file or multiple files? Also, I'd request, if you can sign out of Adobe XD and Adobe CC Desktop app and then close all Adobe related process from Activity monitor and then check again after signing in back on Adobe CC app and launching Adobe XD from there.

 

Regards

Rishabh

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May 25, 2020 0