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Protoype link not working and comments are gone

New Here ,
May 28, 2020

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Hey Adobe Community,


I created a XD Prototype and published it with my clients so that they can comment.  
After implementing the feedback I changed the title of the cloud document and updated the link.
Now when I try to open the protoype via the link I got asked for a password which I never set.
When I create a new link all the comments are gone.

 

Please help me here!

Thanks,

Adrian

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Protoype link not working and comments are gone

New Here ,
May 28, 2020

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Hey Adobe Community,


I created a XD Prototype and published it with my clients so that they can comment.  
After implementing the feedback I changed the title of the cloud document and updated the link.
Now when I try to open the protoype via the link I got asked for a password which I never set.
When I create a new link all the comments are gone.

 

Please help me here!

Thanks,

Adrian

Views

83

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 28, 2020 0
Adobe Employee ,
May 28, 2020

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Hi Adrain,

Sorry to hear that, you can find your old link in https://assets.adobe.com/ .

you can open the link from above link or click on drop down in share mode where you can see url of link, you can find the old link from drop down also. 

For second issue where you are getting password protected link though link generated my you is not password protected, can you please help me in knowing extact step and is it happening consistenly and on which OS version. 

Thanks, 

Vertika Gupta

Adobe XD

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