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I worked on a document for hours yesterday but didn't save it before my computer went to sleep. I woke it up this morning and my document is still sitting there right in front of me, but with a modal dialog box that says I can't access my document because "either it was deleted or it can't be accessed anymore."
As soon as I hit "OK" (the only option) my document was gone, and hours of unreproducable work down the tubes. I searched Google and these forums and can't find any instances of that phrase anywhere. I find it difficult to believe that I'm the only one who has seen this, and it left me wondering what the heck is wrong with XD.
Yes, I have the most current version, and I run the latest version of MacOS.
If anyone has any thoughts or ideas, or has found a workaround for this bug please let me know. Thanks!
Hi Bryan,
We're so sorry to hear about the trouble, we'll try our best to help you with it. If it was a cloud file, please check if you can find the document here: https://assets.adobe.com/cloud-documents
If it was a local document, please check if you can find the document here: ~/Library/Application Support/Adobe/Adobe XD CC
Let us know if this helps or if you need any further assistance.
Regards
Rishabh
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Hi Bryan,
We're so sorry to hear about the trouble, we'll try our best to help you with it. If it was a cloud file, please check if you can find the document here: https://assets.adobe.com/cloud-documents
If it was a local document, please check if you can find the document here: ~/Library/Application Support/Adobe/Adobe XD CC
Let us know if this helps or if you need any further assistance.
Regards
Rishabh
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It had never been saved before, but I checked that link you send for cloud documents and found the file!
Thank you so much for your help!
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Glad to hear that, Bryan! Feel free to reach out to us in case if you have any other issues or questions in the future.