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"Sorry cannot open this document" while opening the file in Adobe XD.

New Here ,
Nov 13, 2019

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Try to open my project and it ends up sending me back to home page with the message "can't open project"Screen Shot 2019-11-13 at 10.47.28 AM.png

 

 

<The Title was renamed by moderator>

 

Hi there,

 

We are sorry to hear you are facing trouble opening the file in Adobe XD. Would you mind trying the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html?

 

Let us know if that helps.

 

Thanks,

Harshia

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Desktop, Error, Product issue

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"Sorry cannot open this document" while opening the file in Adobe XD.

New Here ,
Nov 13, 2019

Copy link to clipboard

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Try to open my project and it ends up sending me back to home page with the message "can't open project"Screen Shot 2019-11-13 at 10.47.28 AM.png

 

 

<The Title was renamed by moderator>

 

Hi there,

 

We are sorry to hear you are facing trouble opening the file in Adobe XD. Would you mind trying the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html?

 

Let us know if that helps.

 

Thanks,

Harshia

Topics

Desktop, Error, Product issue

Views

122

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Nov 14, 2019

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Hi there,

 

We are sorry to hear you are facing trouble opening the file in Adobe XD. Would you mind trying the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html?

 

Let us know if that helps.

 

Thanks,

Harshia

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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