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"To use CC Libraries, Please reinstall Adobe XD"

New Here ,
Jul 11, 2019

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Hello!

I'm having this issue with Adobe XD in that I cannot access my CC Libraries.
Things I have tried to reinstall XD with no joy. Libraries share okay on PS and Illustrator but have this issue with XD.

Any help to solve this would be great.

Using Windows 10,

Creative Cloud 4.8.2.476,

Latest version of XD (as of 11 July 2019)

If you need any more details let me know.

xd issue.png

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"To use CC Libraries, Please reinstall Adobe XD"

New Here ,
Jul 11, 2019

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Hello!

I'm having this issue with Adobe XD in that I cannot access my CC Libraries.
Things I have tried to reinstall XD with no joy. Libraries share okay on PS and Illustrator but have this issue with XD.

Any help to solve this would be great.

Using Windows 10,

Creative Cloud 4.8.2.476,

Latest version of XD (as of 11 July 2019)

If you need any more details let me know.

xd issue.png

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59

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jul 11, 2019

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Hi David,

Sorry to hear that you're having trouble using CC libraries in Adobe XD and thank you for sharing the details. I'd suggest trying the steps mentioned in this page: Adobe XD can not connect Creative Cloud Libraries and let us know if that helps.

I'd be happy to help.

Thanks,

Harshika

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