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Ram usage increases while working on XD on iMac Mojave.

New Here ,
Jun 18, 2020

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Hi,
I have a huge problem with XD on iMac Mojave.
RAM usage increases while working on XD. One project after opening takes about 700 MB of memory, after about an hour of work on it can take up to 15 GB. iMac hangs and a restart is needed. Is there any way to optimize XD work on Mojave?

 

I will be grateful for your help.

Kindly

Gosia

 

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Ram usage increases while working on XD on iMac Mojave.

New Here ,
Jun 18, 2020

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Hi,
I have a huge problem with XD on iMac Mojave.
RAM usage increases while working on XD. One project after opening takes about 700 MB of memory, after about an hour of work on it can take up to 15 GB. iMac hangs and a restart is needed. Is there any way to optimize XD work on Mojave?

 

I will be grateful for your help.

Kindly

Gosia

 

<The Title was renamed by moderator>

TOPICS
Product performance

Views

65

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Jun 18, 2020 0
Adobe Employee ,
Jun 22, 2020

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Hi Gosia,

 

We are sorry to hear you are experiencing high memory usage issues while using XD. We would like to know a few more details like-

 

  • Are you having issues with cloud files, local files or both? 
  • Please share the screenshot of your about XD info page.
  • Is this happening intermittently?
  • Is it happening with a specific file or all the files?

 

We will try our best to help.

 

Thanks,

Harshika

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Jun 22, 2020 0