Highlighted

Recent files disappeared from app and computer

New Here ,
Aug 21, 2020

Copy link to clipboard

Copied

I finished working on a prototype last night. I have been working on it for weeks and constantly saving it to my computer. Today when I opened XD and looked in my Recent Files as I normally do to open the project, it was completely blank. (Normally there would be 3 previous files I had worked on). 

 

I searched my entire computer and found one of the 'recent files', an older one, but the two newest XD files have completely vanished from my system. 

 

This is very strange and has never happened to me before with any file or program. If anyone has any advice that would be great otherwise I have to start from scratch a project I literally just had the satisfaction of finishing yesterday.

Adobe Community Professional
Correct answer by manal shanableh | Adobe Community Professional

are you sure that the files are saved on your computer?? they maybe saved in the cloud documents! 

TOPICS
Data loss, Design, Open and save docs, Prototyping

Views

40

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Recent files disappeared from app and computer

New Here ,
Aug 21, 2020

Copy link to clipboard

Copied

I finished working on a prototype last night. I have been working on it for weeks and constantly saving it to my computer. Today when I opened XD and looked in my Recent Files as I normally do to open the project, it was completely blank. (Normally there would be 3 previous files I had worked on). 

 

I searched my entire computer and found one of the 'recent files', an older one, but the two newest XD files have completely vanished from my system. 

 

This is very strange and has never happened to me before with any file or program. If anyone has any advice that would be great otherwise I have to start from scratch a project I literally just had the satisfaction of finishing yesterday.

Adobe Community Professional
Correct answer by manal shanableh | Adobe Community Professional

are you sure that the files are saved on your computer?? they maybe saved in the cloud documents! 

TOPICS
Data loss, Design, Open and save docs, Prototyping

Views

41

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 21, 2020 0
Adobe Community Professional ,
Aug 21, 2020

Copy link to clipboard

Copied

are you sure that the files are saved on your computer?? they maybe saved in the cloud documents! 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 21, 2020 2
New Here ,
Aug 21, 2020

Copy link to clipboard

Copied

I found it there! Thankyou so much

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 21, 2020 0
Adobe Employee ,
Aug 21, 2020

Copy link to clipboard

Copied

Hi Molly,

 

Sorry to hear you are unable to find your files in XD. In addition to what our expert has suggested, could you please also follow the below location according to your OS if the files are present there?

 

Windows:  \Users\username\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState

MacOS:  ~/Library/Application Support/Adobe/Adobe XD

 

We will try our best to help.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 21, 2020 1