Record screen

New Here ,
Oct 30, 2020 Oct 30, 2020

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Hi! I'm having trouble to record screen on adobe xd tool of recording, every time I click on the rec button it just keeps sparkling the circle as if is recording but the timer doesn't leave the 00:00. I use the software on a MacOs system. Would like some help, please!

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Crash on mac, How to, Missing feature, Product performance

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Adobe Community Professional ,
Oct 31, 2020 Oct 31, 2020

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I think it's because Apple has made recent versions of macOS require more permissions. You probably need to grant Adobe XD the permission to record your screen. Refer to these instructions on how to do that. https://support.apple.com/guide/mac-help/control-access-to-screen-recording-on-mac-mchld6aa7d23/mac


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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