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Record video - black screen error

New Here ,
Oct 31, 2019

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Hello,

 

I have just finished a presentation in XD and pressed record video (as I have done previously) but I am only getting a black screen. 

 

OS version: Mojave 10.14.6

XD version: 23.1.32.2

 

Does anyone know a fix for this, please?

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Error, Import and export, Other, Performance, Preview, Share

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Record video - black screen error

New Here ,
Oct 31, 2019

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Hello,

 

I have just finished a presentation in XD and pressed record video (as I have done previously) but I am only getting a black screen. 

 

OS version: Mojave 10.14.6

XD version: 23.1.32.2

 

Does anyone know a fix for this, please?

TOPICS
Error, Import and export, Other, Performance, Preview, Share

Views

171

Likes

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Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 31, 2019 0
elliottp LATEST
New Here ,
Nov 01, 2019

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So, the dropdown in the top right > share > record video -  just displays a blank black screen BUT if I play the presentation and hit record in the top right of the pop-out window - it works! Phew! 

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