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Recover unsaved file

New Here ,
Sep 25, 2020

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While closing the document, I forgot to save my document. The version that I use is latest and still I am asked to save everytime I close the document. I did not find the auto save feature as well. Is there any chance that I can recover my document? And, can you please suggest how can I autosave for the next time.

P.S. The version that I use for my XD is 33.1.12.4. I would really appreciate an early response. Thank you.

Sorry for the delay in response. The files get autosaved on the cloud at this location: https://assets.adobe.com/cloud-documents

In case if you are not seeing the latest version of the file, then possibly it's not getting synched, so please ensure that the File Synching is turned on in the Adobe CC Desktop app. If it is turned on and still it's not getting synched, please share a screenshot of the About XD info page.

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Recover unsaved file

New Here ,
Sep 25, 2020

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While closing the document, I forgot to save my document. The version that I use is latest and still I am asked to save everytime I close the document. I did not find the auto save feature as well. Is there any chance that I can recover my document? And, can you please suggest how can I autosave for the next time.

P.S. The version that I use for my XD is 33.1.12.4. I would really appreciate an early response. Thank you.

Sorry for the delay in response. The files get autosaved on the cloud at this location: https://assets.adobe.com/cloud-documents

In case if you are not seeing the latest version of the file, then possibly it's not getting synched, so please ensure that the File Synching is turned on in the Adobe CC Desktop app. If it is turned on and still it's not getting synched, please share a screenshot of the About XD info page.

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Sep 25, 2020 0
Adobe Employee ,
Sep 25, 2020

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Hi there,

 

Thanks for reaching out. Could you please check if the document is available in the recent window or here: https://assets.adobe.com/cloud-documents

 

Let us know if it helps or if you need any further assistance.

 

Regards

Rishabh

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Sep 25, 2020 0
New Here ,
Sep 26, 2020

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I don't know what the issue is but the cloud document in my XD does not work and when I go to the cloud documents through manage links, I can only find the older version of my project that had been edited weeks ago. I could not fnd my recent files. Also, where can I autosave my files?

 

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Sep 26, 2020 0
Adobe Employee ,
Sep 30, 2020

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Sorry for the delay in response. The files get autosaved on the cloud at this location: https://assets.adobe.com/cloud-documents

In case if you are not seeing the latest version of the file, then possibly it's not getting synched, so please ensure that the File Synching is turned on in the Adobe CC Desktop app. If it is turned on and still it's not getting synched, please share a screenshot of the About XD info page.

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Sep 30, 2020 1